Refund Policy

Refund Policy

Effective Date: 20-05-2024

Thank you for choosing Ezipe Services. We are committed to providing high-quality services and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

  • The request must be made within 7 days of the purchase date.
  • The service must not have been fully rendered or completed.
  • You must provide proof of purchase (e.g., receipt or order number).

2. Non-Refundable Services

Certain services are non-refundable, including:

  • Services that have been fully rendered or completed.
  • Customized services where significant work has already been initiated.
  • Subscription-based services after the subscription period has begun.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact our customer service team at info@ezipe.in to initiate the refund process.
  2. Provide your proof of purchase and explain the reason for your refund request.
  3. Our team will review your request and notify you of the approval or rejection of your refund within 10 business days.

4. Approved Refunds

If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within 10 business days. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

5. Partial Refunds

In some cases, partial refunds may be granted:

  • If a service has been partially completed.
  • If you cancel a service partway through its duration.

6. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank, as there may be processing delays.

If you’ve done all of this and still have not received your refund, please contact us at info@ezipe.in

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: info@ezipe.in
Phone: +91 8591110497

Thank you for your understanding and for being a valued customer of Ezipe Services. Your satisfaction is important to us, and we are here to assist you with any concerns.